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Charlottenburger Chaussee 109
13597 Berlin
030 3325772
marian@ich.ms
Important information pursuant to Art. 13 of the General Data Protection Regulation (GDPR) for the booking of tourist services (tickets, events, hotel room reservations, etc.)
To be able to offer or arrange tourist services for you, we need to collect personal data in individual cases. Normally these will be your surname and first name and the desired service period. Only in cases where it is essential (e.g. in the case of hotel room reservations) do we collect further personal data (e.g. address and contact details and payment data to secure your booking).
Our entitlement to do so is based on Art. 6 (1) letters a to c GDPR, according to which we are authorised to collect, store and transmit personal data if the data subject has consented to the data processing or a contract or legal obligation is to be fulfilled. If you purchase a tourist card (Berlin WelcomeCard, Berlin City Tour Card), you conclude the contract directly with Berlin Tourismus & Kongress GmbH as the provider. All other tourist offers are external services which we arrange on behalf and for the account of the respective tourist service providers.
After we have issued you a booking confirmation or printed out the relevant tickets/ticket vouchers, your data will be transmitted to the respective service provider/supplier if external services are utilised. To the extent necessary, personal data will also be transferred to in-house departments such as bookkeeping, accounting, purchasing and IT at Berlin Tourismus & Kongress GmbH.
Berlin Tourismus & Kongress GmbH and the service providers involved will store your data until the contract has been fulfilled and settled, unless we are obliged to store your data for a longer period for reasons of warranty rights which you may have or due to retention periods under fiscal and commercial law. In the case of a purchase contract, the warranty period is generally 2 years. The retention period for accounting records is 10 years pursuant to Section 147 (1) of the German Fiscal Code (AO) and 6 years for other business documents pursuant to Section 257 (1) of the German Commercial Code (HGB).
You have the following rights with respect to the data collection:
Controller responsible for data processing
Berlin Tourismus & Kongress GmbH, Am Karlsbad 11, D-10785 Berlin is the controller as defined in Art. 4 No. 7 GDPR. Registered at the District Court of Berlin-Charlottenburg under Commercial Register number 48652, Managing Director: Burkhard Kieker, Tel. +49 (0)30 250025, email: info@visitberlin.de.
Contact details of the data protection officer:
AMD TÜV Arbeitsmedizinische Dienste GmbH, Herr Oliver Gröger, Alboinstraße 56 , 12103 Berlin
Furthermore, you have the option of complaining to the supervisory authority:
Berlin Representative for Data Protection and Freedom of Information, Ms. Maja Smoltczyk, Friedrichstr. 219, D-10969 Berlin; Tel.: +49 (0)30 13889-0, Fax: +49 (0)30 2155050 Email: mailbox@datenschutz-berlin.de
For further information, please refer to our privacy statement, which we will make available to you directly prior to completion of the booking process.