Berlin Tourist Info Centre at the Berlin Central Station

In the shopping area at the new Berlin Central Station in a good position opposite the DB Information at the entrance Europaplatz you find the Berlin Tourist Info Centre (entrance Europaplatz / Groundfloor). As soon as you arrive in the city, you can come here to make hotel bookings, get information and buy tickets or our Berlin WelcomeCard. The new Berlin Central Station is a fascinating example of contemporary architecture, greeting travellers to the city with a bright and friendly atmosphere and a fantastic choice of shops. Centrally located, it is very close to the government quarter.

Our services for you

Our trained multilingual staff behind the counter will be happy to help you plan your stay in Berlin. We can provide you with information about the latest events, book tickets of your choice and reserve hotel rooms for you and your guests - we are able to present offers from more than 350 hotels and guesthouses in Berlin. Come and visit us. We're here every day to provide you with any advice and support you may need.

This is also recognised by the seal of quality of the i-Marke of the German Tourism Association, which was awarded to the tourist information office at the main station for its professional advice and excellent service in 2025.

• Berlin Welcome Card
• Berlin Welcome Card all inclusive
• CityTourCard
• Expert Multilingual Advice
• Tickets for Events in Berlin
• Tickets for City Tours, Boat Tours and Museums in Berlin
• Tickets for Public Transport
• Berlin City Map and Guide
• Hotel Reservations
• Souvenirs

Berlin Tourist Info Flyer

Information about Berlin Central Station

Berlin Central Station is the central transport hub for rail transport in the capital. Long-distance and regional trains are connected here with Berlin's local S-Bahn and U-Bahn services as well as the tram and bus network. With its glass roof, the building is also one of the most spectacular architectural projects in the capital. Find out more about Berlin Central Station here.

Your satisfaction matters

Should you be unhappy with our work or services, please send us an e-mail to info@visitBerlin.de with the reference “Feedback”. We’ll forward your feedback to the parties concerned and endeavour to improve our service.

Opening hours