Berlin Brandenburg WelcomeCenter
Our travel consultants at Berlin Brandenburg Airport
The WelcomeCenter is the first point of contact for visitors to Berlin arriving at Berlin Brandenburg Airport. Our staff will help you - quickly and with expert advice.
Our services in Terminal 1, Level E0
Our qualified and multilingual counter staff will happily help you plan your stay in Berlin. The seal of quality of the i-Mark of the German Tourism Association, which was awarded to the Berlin Brandenburg WelcomeCenter 2025, also stands for this. We offer you all the important basic infos free of charge and provide you information on the latest events, book any tickets you want and book suitable hotel rooms for you or your guests – we’re always up-to-date on the latest deals offered by more than 350 hotels, B&Bs and holiday homes in Berlin.
- Berlin Welcome Card
- Berlin Welcome Card all inclusive
- CityTourCard
- Expert, multilingual assistance
- Tickets for events in Berlin
- Tickets for city tours, boat trips and museums in Berlin
- Tickets for Public Transport
- Berlin city map and travel guide
- Souvenirs
- Books and postcards
- Hotel bookings
Opening hours
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Opening hours (additional information)
Special Opening Hours
