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Charlottenburger Chaussee 109
13597 Berlin
030 3325772
marian@ich.ms
Berlin's official tourist card
The Berlin Welcome Card is also your ticket for public transport services across the entire city – and if you prefer, also includes Potsdam.
Berlin is divided into the fare zones A, B and C for which you will need an appropriate travel ticket to use the public transport service (including bus & rail). Section A comprises the Berlin inner city up to and including the S-Bahn Ring. Section B is located outside the S-Bahn Ring up to the city limits. Section C is the area around Berlin, including the town of Potsdam, the Sachsenhausen Memorial Site and Berlin's BER Airport.
The Berlin Welcome Card has over 200 sights and attractions as discount partners. The Berlin Welcome Card Museum Island 72hours additionally gives you exclusive access to the five museums on Berlin’s Museum Island.
We have put together an example of how much you can save over just one weekend in Berlin. You benefit from discounts of up to 50% at a host of popular sights and attractions. In addition, some partners offer priority admission, saving you waiting times and giving you more time to enjoy your city break.
The Berlin Welcome Card includes a travel ticket for the public transport service (such as bus & rail) and the Berlin Welcome Card guide. The Berlin Welcome Card is available as an online ticket and a hardticket. When purchasing the Welcome Card, each visitor will also receive the practical Berlin Welcome Card guide. One guide is sufficient per group (maximum 4 people), another guide is needed for each additional person.
Upon presentation of the ticket and the guide, visitors will receive the respective discounts & rebates. When purchasing the Berlin Welcome Card including Museum Island, the visitor gets once-daily free access to the museums on Berlin’s Museum Island (special exhibitions are excluded) during the period of validity.
The 48 hours and 72 hours variants have a sliding period of validity. The card is valid for 48 or 72 hours from the moment it is used for the first time (validation).
Example: You have a Berlin WelcomeCard for 48 hours. You validate the card on Saturday at 9:30 a.m. The card is then valid until 09:29 on Monday.
The 4, 5 & 6 day variant is valid from the first calendar day of use until midnight on the last calendar day.
Example: You have a Berlin WelcomeCard for 4 days. You can validate the card on Tuesday at any time. The card is then valid until midnight (midnight) on Friday.
Online tickets do not have to be separately validated before being used for the first time.
The Berlin Welcome Card is available as two ticket types:
Type 1: as a discount card with many discount partners:
Type 2: as an all-round carefree pass with more than 30x entry included:
Important: for journeys from/to Berlin Brandenburg Airport (BER), you will need a Berlin Welcome Card for the zone ABC. Unfortunately, an extension of the Berlin Welcome Card AB to include a connection ticket for tariff zone C is not possible.
Any number of children up to their 6th birthday can travel free with all types of Berlin Welcome Card.
What’s more, up to 3 children between the ages of 6 and 14 can also travel free on their parents’ ticket or when accompanying an adult.
Prams, luggage and one dog can also travel free of charge. A reduced-fare travel ticket is required for each additional dog. You need an additional bicycle ticket if you want to take your bike.
Before your arrival in Berlin
As an online ticket, ticket voucher or hardticket in our online shop, or by ringing the Berlin Service Center on: +49 (0)30- 25 00 25
On-site
At Berlin tourist information centres, many Berlin hotels as well as at sales outlets and public transport companies' tickets machines (S-Bahn Berlin GmbH and BVG). You can also get the Berlin Welcome Card directly upon arrival in the arrivals area at the Berlin airports.You can then get the associated guide at the Berlin tourist information centres as well as at BVG and S-Bahn sales outlets.
The sections A and B each cover the actual urban area, whereby the outer limit of section B is largely identical to the city limits. Berlin Brandenburg Airport (BER) is located in tariff zone Berlin C. For this reason, tourists arriving at the Berlin Brandenburg airport BER need the Berlin Welcome Card for the tariff zone ABC in order to have unrestricted use of public transport. Section C extends – measured from the city limits – up to a distance of 10 to 15 km into the surrounding areas. Exceptions here are tourist and special lines and journeys with Deutsche Bahn. Unfortunately, an extension of the Berlin Welcome Card AB to a connection ticket for tariff zone Berlin C is not possible.
Visitors to Berlin who want to travel to Potsdam or Sachsenhausen need the Berlin Welcome Card for tariff zone ABC in order to use the public transport service without any restrictions. An extension of the Berlin Welcome Card AB to a connection ticket for tariff zone C is unfortunately not possible.
It is possible to validate the card up to 31/12 of the calendar year in which the purchase was made. However, the latest period of validity is up to 02/01 (48-hour ticket) or 03/01 (72-hour ticket) or 03/01 at 12am (4-day ticket) or 04/01 at 12am (5-day ticket) or 05/01 at 12am (6-day ticket) of the following year.
The public transport ticket must be validated once before starting the journey in the ticket validation machine (except online tickets). The discounts included in the guide are exclusively valid combined with your Berlin Welcome Card travel ticket and only after its validation.
The guide belongs to the Berlin Welcome Card and must always be presented when claiming discounts. You will receive the guide upon presentation of your Berlin Welcome Card ticket (from the machines) at Berlin tourist information centres as well as at BVG and S-Bahn sales outlets. The guide is also available as a downloadable version.
Booked tickets cannot be cancelled. The ticket cannot be exchanged / rebooked for a different day of validity. All the details are listed in our General Terms and Conditions.